hot77 Terms and Conditions

1.1 About the Platform

hot77 is an online betting and casino platform that provides sports betting, live casino, and slot gaming services to users in Bangladesh. The platform operates under the domain hot77.bar.

In this document, "hot77", "we", "our" refer to the organisation operating the platform; "you", "member", "user" refer to a registered or prospective member.

1.2 Applicable Definitions

• "Account" — A member's registered personal profile on the hot77 platform.
• "Bet" — The act of wagering money on a game or sporting event.
• "Bonus" — Additional playing funds granted by hot77 under specified conditions.
• "Wagering Requirement" — The specified multiplier of the bonus amount that must be wagered before the bonus funds can be withdrawn.
• "KYC" — Know Your Customer — the process of verifying a member's identity and information.
• "Payment Method" — bKash, Nagad, Rocket, Upay, and bank transfer.

2.1 Age and Eligibility Requirements

Each member must confirm that they are legally able to participate in online betting and gaming activities in Bangladesh. It is entirely the member's own responsibility to comply with the laws and regulations applicable in their area.

2.2 Registration Requirements

At the time of registration, the member must provide accurate and complete information. hot77 must be notified immediately if any information changes. hot77 reserves the right to close an account if false or inaccurate information is provided.

• Each individual may open only one account.
• Only one account may be operated per household or per device.
• Transferring or selling an account to a third party is strictly prohibited.
• After registration, hot77 may request documents for identity verification (KYC).

2.3 Identity Verification (KYC)

hot77 reserves the right to verify a member's identity at any time, particularly after a withdrawal request. This process may involve requesting a copy of a national ID card, passport, or driving licence. Withdrawals may be placed on hold until verification is complete.

If you encounter any issues completing the KYC process, please contact us at [email protected].

3.1 Security and Password

The member is required to keep their account login credentials — username and password — completely confidential. Sharing this information with any third party is strictly prohibited. Any misuse of the account or unauthorised access must be reported to hot77 immediately.

The member is responsible for all activities conducted from their account. hot77 will not be held liable for any loss arising from a breach of credentials.

3.2 Account Suspension and Closure

hot77 reserves the right to temporarily suspend or permanently close any account, with no notice or short notice, particularly if:

• Evidence of a breach of the Terms is found;
• Fraudulent or deceptive activity is suspected;
• Evidence of operating multiple accounts is found;
• Information provided is proven to be false or incomplete.

4.1 Deposits

Funds can be deposited into hot77 via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳100 for each method.

Deposited funds are generally credited to the account instantly. If a deposit does not appear for any reason, please contact support with the transaction receipt. Depositing funds in a third party's name is strictly prohibited.

4.2 Withdrawals

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 30 minutes to 3 hours.

• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be delayed if KYC has not been completed.
• Additional verification may be required in cases of suspicious activity.
• hot77 reserves the right to review any unusual withdrawal request.

4.3 Currency and Conversion

All transactions on hot77 are conducted in Bangladeshi Taka (BDT / ৳). If a transaction involves any other currency, the applicable exchange rate will apply and hot77's decision on this matter is final.

5.1 Welcome Bonus

New members on hot77 will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. To receive this bonus, the bonus offer must be activated on the account.

5.2 Wagering Requirement

A 15x wagering requirement must be met before bonus funds can be withdrawn. Wagering is calculated on the bonus amount only — not on the deposited amount.

• The time limit for completing wagering requirements is set separately for each bonus by hot77.
• A maximum bet amount may be set while a bonus is active.
• Bets placed on certain games may not count toward wagering — this will be stated in the bonus terms.

5.3 General Bonus Terms

• A member may not receive the welcome bonus more than once.
• If evidence of bonus abuse is found, hot77 may cancel the bonus and forfeit any winnings earned from it.
• hot77 reserves the right to change or cancel the terms of any promotion at any time.
• Cashback and rewards provided under the VIP programme are subject to their own terms and conditions.

6.1 General Betting Principles

By participating in any game or sports betting service offered on hot77, the member acknowledges that gaming and betting are risk-based activities and that there is no guarantee of winning. It is advisable to set a budget limit before placing bets.

• Once a bet is confirmed, it cannot be cancelled.
• If a game or bet is cancelled due to a technical issue, the staked amount will be refunded.
• hot77 reserves the right to set maximum bet amounts.
• In the event of a dispute regarding any bet or result, hot77's decision is final.

6.2 Sports Betting Rules

hot77's sports betting section allows betting on various sports including cricket, football, and kabaddi. hot77's rules will apply to all decisions regarding bet terms and markets.

If an event is postponed or cancelled, the staked amount will be refunded, unless specific market rules state otherwise. hot77 reserves the right to review bets in cases of suspicious results.

7.1 Strictly Prohibited Activities

The following activities are strictly prohibited and may result in account cancellation and legal action:

• Using automated software, bots, or artificial intelligence to place bets.
• Collectively fulfilling bonus requirements as a group (bonus hunting).
• Creating multiple accounts to take advantage of the same promotion.
• Using the platform for money laundering or illegal financial activities.
• Hacking or attempting unauthorised access to the platform's systems.
• Harassing or engaging in abusive behaviour toward other members.
• Operating an account under a third party's identity.

7.2 Fraud Prevention

hot77 uses advanced security systems to monitor all transactions and bets. If fraud is suspected, the account and funds will be suspended immediately and an investigation will be conducted. In cases of proven fraud, all winnings and bonuses will be forfeited.

8.1 Data Protection

hot77 is committed to protecting members' personal information. All data is kept secure using SSL encryption and modern security technology. Members' information will never be sold to third parties.

For the full details of hot77's privacy practices, please read the Privacy Policy page.

8.2 Cookies and Tracking

hot77 uses cookies and similar technologies to improve service quality and personalize the user experience. Continuing to use the site means you agree to the cookies policy.

9.1 Service Availability

hot77 strives to provide uninterrupted service to the best of its ability. However, service may be temporarily disrupted due to maintenance, technical issues, or other reasons. hot77 will not be liable for any losses caused by such disruptions.

9.2 Limitation of Damages

hot77 limits its liability to the maximum extent permitted by applicable law. hot77 is not responsible for any losses a member incurs through betting or gaming — these are the member's own decisions and risks. The member acknowledges that gaming is a recreational activity and winning is not guaranteed.

10. Account Closure

A member may at any time request hot77 to permanently or temporarily close their account. Any withdrawable funds remaining in the account must be withdrawn before closure.

As part of responsible gaming, a member may request a temporary break or self-exclusion. For assistance with this, visit the Responsible Gaming page or contact [email protected].

11.1 Dispute Resolution Process

If you have any dispute or complaint, please contact us first at [email protected] with full details. hot77's support team is available 24/7 to assist in both Bengali and English.

For objections regarding betting results or games, the decision of hot77's investigation team will be considered final. Decisions will be made after reviewing the logs of the relevant game or event.

12.1 Right to Modify Terms

hot77 reserves the right to modify these terms and conditions at any time. Members will be notified of significant changes via email or a notice on the site. Continuing to use the site after changes have been made means you agree to the new terms and conditions.

12.2 Entire Agreement

These terms and conditions constitute the entire agreement between hot77 and the member and supersede any prior oral or written discussions and agreements. If any clause of the terms and conditions is found to be legally unenforceable, the remaining clauses will remain fully in effect.